As leaders, we’re often taught to avoid conflict at all costs. However, conflicts are just a natural part of human nature! So, guess what? Not all tension or conflict is bad in teams. In our Human Centered Leadership consulting we have observed the negative perception of this important interpersonal dynamic over and over. So let’s … Continue reading Conflict Is Not Always a Bad Thing
It’s no secret that accountability is one of the key ingredients for a successful business. But what if I told you there was a “secret sauce” to Human Centered Leadership that could take your team’s accountability to the next level? That secret sauce is empathy. Empathy allows us to understand, accept and support our teams … Continue reading Empathy & Accountability: Mixing the Secret Sauce
We’ve all had conversations that left us feeling heard, valued and respected. These are the kind of conversations that help us learn more about each other. But how do we get to these conversations? The answer is simple—listen. Listening well is an essential skill for creating meaningful connections with people. It’s also a powerful tool … Continue reading The Power of Listening: Engaging People Through Empathy and Compassion
As we move further into the digital age, Artificial Intelligence (AI) is becoming an integral part of many aspects of our lives—including marketing. AI can be used to generate more effective campaigns, create better customer experiences, and even help with creative tasks like graphic design and copywriting. But how will AI impact creativity in marketing? … Continue reading Artificial Intelligence, Creativity and Human-Centered Marketing
Having the opportunity to travel internationally has been one of the most rewarding and educational experiences I’ve ever enjoyed. There is no better way to gain a better understanding of different cultures than by being immersed in them. Each year Lane and I travel to London to lead an human-centered design and leadership class with … Continue reading Human Centered Leadership Lessons from London