As leaders, we’re often taught to avoid conflict at all costs. However, conflicts are just a natural part of human nature! So, guess what? Not all tension or conflict is bad in teams. In our Human Centered Leadership consulting we have observed the negative perception of this important interpersonal dynamic over and over. So let’s … Continue reading Conflict Is Not Always a Bad Thing
It’s no secret that accountability is one of the key ingredients for a successful business. But what if I told you there was a “secret sauce” to Human Centered Leadership that could take your team’s accountability to the next level? That secret sauce is empathy. Empathy allows us to understand, accept and support our teams … Continue reading Empathy & Accountability: Mixing the Secret Sauce
We’ve all had conversations that left us feeling heard, valued and respected. These are the kind of conversations that help us learn more about each other. But how do we get to these conversations? The answer is simple—listen. Listening well is an essential skill for creating meaningful connections with people. It’s also a powerful tool … Continue reading The Power of Listening: Engaging People Through Empathy and Compassion
As we move further into the digital age, Artificial Intelligence (AI) is becoming an integral part of many aspects of our lives—including marketing. AI can be used to generate more effective campaigns, create better customer experiences, and even help with creative tasks like graphic design and copywriting. But how will AI impact creativity in marketing? … Continue reading Artificial Intelligence, Creativity and Human-Centered Marketing
Having the opportunity to travel internationally has been one of the most rewarding and educational experiences I’ve ever enjoyed. There is no better way to gain a better understanding of different cultures than by being immersed in them. Each year Lane and I travel to London to lead an human-centered design and leadership class with … Continue reading Human Centered Leadership Lessons from London
One of my favorite playground games as a child was “tug-of-war.” Tug-of-war (or rope pull) is a game where two opposing teams are given a rope and asked to test their team’s strength by pulling on opposite ends of the rope. The goal of this sport is to get one team to exert their strength … Continue reading STAYING CENTERED
Human Centered Leadership is “inspiring and mobilizing people to tackle tough challenges and do things that matter.” There’s a lot of “leadership soup” out here. Leadership styles, approaches, and philosophies are complex, wide-ranging, and very different. Some leadership styles promote the authority figure being “hands-on” and making all of the decisions, while others, expect them … Continue reading HUMAN CENTERED LEADERSHIP: THE VALUE-ADDED APPROACH
Turn on your television, look at your social media feed, or read any headline from your favorite newspaper, magazine, and/or trade journal and immediately, you’ll recognize that our world seems to be in a hot-mess! Our current state of affairs has us in a tug-of-war over polarizing politics, swimming in a sea of corporate greed, … Continue reading What is Human-Centered Leadership?
Without a doubt, Eve's Cafe on Great Russell Street is my favorite way to start a day in London. Eve's is small, delicious, and almost southern in it's warmth and charm. One of the owners, Manny, is bear of a man. He gives the best hugs and is always happy to see me. I feel … Continue reading Early London Mornings at Eve’s
Gardeners are grounded, down-to-earth, nurturers. They are giddy for the opportunity to play in the dirt and are delighted at the bounty that nature offers. The tiniest bloom may be a huge accomplishment and they celebrate each one! 🌱🌿🌳 Gardeners nurture—pruning away the dead and broken to allow their subjects to grow stronger and reach … Continue reading Be a People Gardener